If you want to distribute a public app via the Apps Directory, you need to submit it for review. Once submitted, a member of the Canva Apps team is assigned to review it. This review verifies that the app is functional, delightful, and appropriate for our audience. The exact criteria is outlined in the Submission checklist.
Some automated checks prevent an app from being submitted until certain conditions are met. For example, an app must support signature verification before it can be submitted.
After submitting an app, a support ticket is automatically created. All discussion about the app’s submission happens via this ticket.
If users can authenticate with your app via a third-party platform, you must respond to the ticket with:
Documentation that explains how Canva integrates with the platform
Test credentials for logging into an account with the platform
These details help us understand and test the app’s complete user experience.
There are two possible outcomes of the review process:
If your app is approved for release, Canva automatically translates the app for 25+ locales. This translation process is free and takes approximately three business days. You’ll receive an email once it completes. You can then release the app.
If your app is rejected, we’ll explain why and suggest some ways to improve the app. You must then create a new version of the app, implement the suggested changes, and re-submit the app for review.
There are many reasons why an app might be rejected, so don't feel bad if it takes some time to get it over the line. We're just as excited about releasing your app as you are.